Last updated: June 23, 2026
At BucketX, we want you to be completely satisfied with your subscription. This policy explains when and how you can request a refund.
1. Nature of Our Products
BucketX offers a growing suite of software products available on subscription (digital products). Because all our products are delivered digitally and you gain immediate access upon purchase, standard physical return policies do not apply. This policy applies to all current and future BucketX products.
2. Free Trial / Demo
We strongly encourage you to explore our products before committing. Where a live demo or trial period is available, we recommend using it to evaluate whether BucketX is the right fit for your business.
3. Refund Eligibility
You may be eligible for a refund under the following conditions:
- You request a refund within 7 days of your initial subscription purchase.
- You have not extensively used the software (e.g., added significant data, generated reports, or actively managed deliveries).
- The refund request is for a first-time purchase (not a renewal).
Refunds are not applicable for:
- Monthly subscriptions after the 7-day window
- Annual subscriptions after 7 days of purchase
- A subscription period you have already been using for more than 7 days
- Cases where a refund was already issued previously
4. How to Request a Refund
To request a refund, email us at bucketx.in@gmail.com with the following details:
- Your registered email address
- The product name (e.g., Tiffin BucketX, or whichever BucketX product you subscribed to)
- Date of purchase
- Reason for the refund request
We will review your request and respond within 3 business days.
5. Refund Processing
Approved refunds will be processed back to your original payment method within 5 to 7 business days, depending on your bank or payment provider.
6. Cancellations
Since BucketX does not use automatic renewals, you will never be charged without taking action yourself. Your subscription simply expires at the end of the paid period and access stops until you choose to renew manually. Choosing not to renew does not qualify for a refund on the current period already paid.
7. Technical Issues
If you experience a technical problem that prevents you from using the software, please contact us at bucketx.in@gmail.com before requesting a refund. We will make every effort to resolve the issue promptly. If we are unable to fix it within a reasonable time, a refund will be considered.
8. Contact Us
For any refund or billing questions:
Email: bucketx.in@gmail.com Website: bucketx.in